Now Hiring: Director of Property Operations

Urban Land Conservancy is hiring a Director of Property Operations!

Job Title:	Director of Property Operations	FTE:	Full Time, 37.5 hrs/wk
Reports to:	Chief Operating Officer	FLSA Designation:	Exempt – Salary

SUMMARY

The Director of Property Operations leads the operational and financial performance of Urban Land Conservancy’s (ULC) diverse real estate portfolio, ensuring alignment with ULC’s mission and maximizing positive impact in the community. This role provides strategic leadership and management to both the facilities and property management teams, ensuring alignment with ULC’s mission and maximizing the value of ULC’s assets. The Director fosters a collaborative environment, promotes sustainable practices, and champions a commitment to diversity, equity, and inclusion in all aspects of property operations.

DUTIES & RESPONSIBILITIES

This role oversees the daily operations of ULC’s properties, including facilities management and property management, while ensuring alignment with ULC’s mission and maximizing asset value.. The wide range of duties includes:

Strategic Leadership & Portfolio Management

• Develop and implement a comprehensive property operations strategy that aligns with ULC’s mission, values, and strategic goals.
• Oversee the operational and financial performance of ULC’s entire real estate portfolio, including commercial, residential, and community spaces.
• Conduct regular portfolio reviews, analyzing financial performance, identifying areas for improvement, and recommending strategies to maximize asset value.
• Collaborate with the Real Estate team on acquisitions and dispositions, providing insights on property operations and due diligence.
• Stay abreast of industry trends, best practices, and emerging technologies in property management and sustainability.

Facilities Management

• Oversee the Facilities & Sustainability Manager and facilities team, providing guidance and support in the maintenance, repair, and capital improvements of ULC’s properties.
• Ensure the implementation of preventative maintenance programs and adherence to safety protocols across all facilities.
• Champion sustainable practices in facilities management, promoting energy efficiency, renewable energy, waste reduction, and water conservation initiatives.

Property Management

• Oversee the property management team, providing guidance and support in the day-to-day management of ULC’s properties.
• Develop and implement leasing strategies that align with ULC’s mission and ensure tenant satisfaction.
• Oversee tenant relations, lease administration, rent collection, and financial reporting for all properties.
• Ensure compliance with all applicable laws, regulations, and community rules.

Financial Management

• Oversee the development and management of property operating budgets, ensuring cost-effective operations and financial sustainability.
• Analyze financial performance, identify cost-saving opportunities, and implement strategies to optimize revenue generation.
• Oversee the preparation of regular financial reports for leadership and the Board of Directors.

Collaboration & Team Leadership

• Foster a collaborative, inclusive work environment driven by ULC’s values of environmental sustainability, anti-racism, diversity, equity, and inclusion.
• Provide leadership, mentorship, and professional development opportunities for the facilities and property management teams.
• Collaborate effectively with other departments, including Real Estate, Finance, and Programs, to ensure alignment and achieve organizational goals.

KNOWLEDGE, SKILLS, ABILITIES, & VALUES (KSAVs)

A successful candidate will demonstrate competency in the following through education, work history, or life experience:

• Property Management Expertise: Deep understanding of property management principles, practices, and regulations for commercial and multi-family residential properties, including lease administration, tenant relations, and financial reporting.
• Facilities Management Knowledge: Solid understanding of facilities management principles, preventative maintenance programs, and building systems.
• Financial Acumen: Strong financial management skills, including budgeting, financial analysis, and reporting.  
• Digital Proficiency: Advanced ability to leverage essential software platforms, including Microsoft Office Suite, Google Suite, and Yardi Voyager or other property management software.
• Strategic Leadership: Demonstrated ability to develop and implement strategic plans, provide direction, and achieve organizational goals.  
• Sustainability Commitment: Knowledge of sustainable building practices, energy efficiency strategies, and renewable energy technologies.  
• Communication & Collaboration: Excellent written and verbal communication skills. Demonstrated ability to collaborate effectively with internal and external stakeholders.
• Mission and Value Alignment. Demonstrated commitment to align with and support ULC’s mission, vision, values, and strategic goals, fostering a sense of purpose and dedication in the role, including the importance of:
  • Diversity, equity, and inclusion, and demonstrating a commitment to continually developing an anti-racist workplace.
  • Environmental stewardship, sustainability, and working to combat the climate crisis.
  • Protecting public health and safety.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Primarily sedentary work: Regularly required to sit for extended periods, use a computer, and communicate verbally and in writing.
• Occasional physical activity: May require occasional standing, walking, reaching, bending, and lifting/carrying items up to 25 pounds.
• Visual acuity: Must have close vision, distance vision, and the ability to adjust focus to read documents, analyze data, and use a computer.
• Travel: Frequent travel between properties within the Denver Metro area is required. Must maintain a valid driver’s license and be insurable.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Primarily office setting: The majority of work is performed in a typical office environment.
• Occasional site visits: Regular travel to properties within the Denver Metro area is required, involving exposure to various indoor and outdoor environments, including:
  • Building interiors (offices, common areas, mechanical rooms)
  • Construction sites
  • Outdoor areas (parking lots, grounds)
• Potential hazards: May occasionally encounter moving mechanical parts, electrical hazards, heights, and potentially hazardous materials during site visits. Appropriate safety precautions and training will be provided.
• Noise levels: Noise levels can vary from quiet office environments to moderate noise levels during site visits or construction activities.

QUALIFICATIONS

A combination of education and experience demonstrating the required knowledge, skills, and abilities may be considered. We encourage applications from individuals with diverse backgrounds and experiences, including those who have gained relevant skills through non-traditional pathways such as on-the-job training, self-study, or community involvement.

REQUIRED:

• Education: High school diploma or equivalent (GED).
• Experience:
  • Five (5) years of progressive experience in commercial property management, with at least three (3) in a managerial or supervisory role.
  • Demonstrated experience in managing a diverse portfolio of commercial and/or multifamily properties.
  • Experience in financial analysis, budgeting, and reporting for real estate assets.
• Other: Valid driver’s license and ability to be insured under ULC’s auto insurance policy, ability to satisfactorily pass a criminal background check.

PREFERRED (in addition to above):

• Education: Bachelor’s degree in a related field (e.g., Real Estate, Property Management, Business Administration).
• Certifications: Certified Property Manager (CPM), Certified Commercial Investment Member (CCIM), Building Operator Certification (BOC), etc.
• Experience:
  • Eight (8) years of progressive experience in commercial property management, with at least five (5) in a managerial or supervisory role.
  • Experience working with non-profit organizations or in community development settings.

COMPENSATION AND BENEFITS

ULC offers a competitive compensation and benefits package designed to attract and retain talented professionals.

• Salary: The salary range for this position is $110,000 – $125,000 per year, commensurate with experience, qualifications, and demonstrated skills.
• Work Schedule: This is a full-time, 37.5-hour per week position with options for flexible or alternative work schedules, subject to operational needs and management approval.
• Pay Frequency: Employees are paid bi-weekly.
• Benefits: ULC provides a comprehensive benefits package, including:

• Health Insurance: Two medical plan options are available, with employee contributions toward premiums.
• Dental and Vision Insurance: 100% employer-paid premiums for employee coverage.
• Life, AD&D, and Long-Term Disability Insurance: Employer-provided coverage.
• Retirement Plan: 401(k) retirement plan available after six months of employment with a generous 7% employer contribution (no employee match required).
• Paid Time Off (PTO): Accrued PTO available for vacation, sick leave, and personal time.
• Paid Holidays: Nine (11) paid holidays per year.

WHAT WE OFFER

At ULC, we’re passionate about creating a thriving community. We offer a collaborative and supportive work environment where you can make a real difference. You’ll have the opportunity to work on challenging and rewarding projects alongside a talented and dedicated team. In addition to a competitive salary and benefits package, we offer:

• Opportunities for professional development
• Flexible work arrangements
• A commitment to sustainability
• A positive and inclusive company culture

TO APPLY

For more information about ULC and our mission, please visit our website at www.urbanlandc.org.

Please submit your application electronically through Indeed, or by sending a cover letter, resume in PDF format, and recent employment references to [email protected].

This posting will be open until filled.

DISCLAIMER

The above is intended to describe the general content of and requirements for the performance of this job.  It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements.  Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EQUAL OPPORTUNITY EMPLOYER

At Urban Land Conservancy, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and staff without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Urban Land Conservancy believes that diversity and inclusion among our team is critical to our success, and all employees share in the responsibility for fulfilling our commitment to equal employment opportunity.